How to send wooden floors to Hong Kong?

How to send wooden floor to Hong Kong?

Wooden floor is a floor material made of wood, which is very popular in home decoration. The texture of wooden floor is complex and varied, ranging from delicate water lines to rough mountains, showing the wonderful changes of nature. In addition to its beauty, wooden floor is also highly respected for its sturdy and durable characteristics. Cleaning wooden floor is also very simple, with daily cleaning and care, it will always maintain a bright appearance.

Types of wooden floor

1. Solid wood floor: Solid wood floor is a floor made of a single piece of solid wood, usually made of hardwood such as oak, walnut, maple, etc.

2. Multi-layer solid wood floor: Multi-layer solid wood floor consists of multiple layers of wood, the bottom layer is plywood or other auxiliary materials, and the surface layer is solid wood veneer.

3. Engineered floor: Engineered floor consists of multiple layers of wood, the surface is solid wood veneer, and the bottom layer is plywood or other auxiliary materials.

4. Introduced wood floor: Introduced wood floor is a floor made of recycled wood or other renewable resources, which is environmentally friendly.

Possible damage during transportation

1. Scratches and wear: The surface of wooden floors is susceptible to scratches and wear. If the floor rubs against other items or hard objects, it may cause surface scratches or wear.

2. Humidity and temperature changes: Wooden floors are sensitive to humidity and temperature changes. If the floor is exposed to extreme humidity or conditions, it may cause the wood to expand, shrink or deform, thereby damaging the appearance and structure of the floor.

3. Impact and extrusion: During transportation, if the wooden floor is subjected to strong impact and extrusion, such as stacking heavy objects or being subjected to severe vibration, it may cause the floor to crack, break or deform.

How to avoid damage during transportation

Appropriate packaging: Use appropriate packaging materials and methods to protect wooden floors, such as wrapping the floor with foam pads, bubble film or thick blankets, etc.

Control humidity and temperature: During transportation, try to avoid exposing wooden floors to extreme humidity and temperature conditions.

Proper stacking and fixing: During loading and unloading, ensure that the wooden floor is properly stacked and fixed to avoid damage caused by impact and squeezing.

*Before the goods are shipped, the customer needs to negotiate and communicate with the merchant, and reinforce the packaging for shipment.

Q&A on consolidated shipping

How to consolidate wooden floors to Hong Kong?

Register for TaoJiyun to obtain the mainland warehouse address, fill in the address in the shopping app, transport the goods to the mainland warehouse, and apply for consolidated shipping after the goods arrive.

What are the requirements for consolidated shipping of wooden floors?

None. As long as it does not violate national import and export regulations, it can be consolidated.

Are there any restrictions on volume and weight?

TaoJiyun consolidated shipping has no restrictions on volume and weight.

Are there any overweight charges?

Oversize, overlength, and overweight have additional charges. Please refer to the following standards:

What consolidated shipping method should be used for wooden planks?

For single pieces and small quantities, TaoJiyun special lines can be selected, which support door-to-door delivery.

It is more cost-effective to choose Taojiyun's large cargo line for multiple and large goods. You can combine and ship them in boxes, saving money and time.

The goods are neat boxes and can be stacked on pallets, including 150KG weight. You can choose Taojiyun's pallet truck cargo line.

*If the customer is not sure which special line to choose for the goods, you can contact Taojiyun's official customer service.

How long will it take to transfer to Hong Kong?

It usually takes 2 to 4 working days for the goods to arrive at Hong Kong. In case of special circumstances: weather reasons, customs inspections, holidays, multiple unsuccessful delivery, etc., we will communicate with the consignee online/by phone to adjust the time and re-deliver.

Can you deliver to your door?

Delivery conditions for Taojiyun's special line:

Can you deliver to your door?

Delivery conditions for Taojiyun's special line:

1. The delivery address must be a place where a large truck can drive in and park. Parking fees are not included. If there is an elevator, it will be delivered directly to the door.

2. If the address is a village house, you need to confirm that the car can drive in directly and turn around.

3. If the address is within 50 meters from the parking lot, the trolley can be delivered to the door, and the driver can be communicated with for the route delivery.

4. If the conditions are not met, you need to pick up the goods next to the car.

Ground delivery for large cargo lines and flatbed cargo lines. If you choose the flatbed cargo line, the delivery address supports unloading of 16-ton trucks or less.

Is there a self-pickup point?

Taojiyun does not have self-pickup or self-pickup points, and the whole process is delivered to the doorstep or downstairs of the house. In special circumstances, you can communicate with the customer service/driver for delivery.

How to deal with lost and damaged goods?

Taojiyun insures loss but not damage

No insurance service is provided for the following items:

Items that are fragile or difficult to pack properly, such as glass, marble, jade carvings, wooden products, purple clay teapots, etc.

Is there a warehousing service if it is inconvenient to receive the goods?

Taojiyun provides customers with free warehousing services for 90 days.

Tutorial on how to use the consolidated transport

1.Download the TaoJiyun APP

Download for Google Android:

Click to download

Download for IOS:

Click to download

Register directly:

Click to register directly

2.Register to get a dedicated address

Click to register

Get a dedicated address for the mainland

3.Copy address

Copy the address to the shopping APP address with one click

4.Package in the warehouse

After the website ships, click on My Package.

Click on the "+" in the upper right corner to enter the express number

Not in the warehouse: the package is still on the way

In the warehouse: the package has arrived at the dedicated warehouse

5.Apply for consolidated transport

Apply for consolidated transport after all packages arrive

6.Package arrives at the port

Package arrives at the port

The warehouse receives the customer's order for consolidated packages and transfers them to the port on the same day

7.Delivery to your door

After the goods arrive in Hong Kong

Wait for delivery to your door

Note: If you encounter other problems, please contact Taojiyun official customer service

Taojiyun official contact information

Mobile:

Mr. Lin 14714610888

Tel:

852-39622780

QQ customer service:

4765236

Contact address:

Taojiyun, Building 5, No. 6, Songshui Road, Dalang Town, Dongguan City, Guangdong Province