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  • Package Tracking
  • Warehouse Query
  • To send bulk goods or have special requirements, you can choose Customized Delivery Service >
* Package Number / Courier Number
Parcel/express to warehouse logistics information
  • 2025-07-27 20:50:47

    Please enter the package number or express number in the upper input box to query ~

Question
  • What are the first weight and the additional weight?
    The first weight refers to the lowest billable weight. If the weight of the package is within the first weight range, the fee is calculated according to the price of the first weight. The additional weight refers to the part that exceeds the first weight.
  • What should I do if the package I submitted exceeds the weight limit?
    Each route has a weight limit. If the goods exceed the weight limit, it will be prompted that the package cannot be submitted. You need to remove some goods and submit them in batches.
  • What are the restrictions on the delivery of contraband, liquids, pastes, food, DVDs, and medicines?
    According to customs regulations, tobacco, alcohol, medicine, and contraband are not accepted for transportation. According to air transportation requirements, food, liquids, granules, and pastes need to provide non-dangerous goods identification; it is recommended to avoid sending such goods in batches, mail them in small quantities, and send them together with regular goods (such as clothing and shoes) to reduce the risk of seizure. For example, a single cosmetic item does not exceed 100ml, and a single package does not exceed 200ml. We can try to help you send it. All shipping suggestions are based on previous transportation experience, and we are not responsible for any detention by customs.
  • 【After delivery】How to check where the goods have arrived?
    Volume weight is mainly reflected in the freight link of logistics. When the volume of an item is too large and the weight is too light, its volume will be converted into weight to charge fees during transportation. The volume weight calculation formula for most air cargo is the volume of the goods (length (cm) x width (cm) x height (cm))/6000 = volume weight (kg), that is, 6000 cubic centimeters of goods are equivalent to 1 kilogram to calculate the freight. In other words, 1 cubic meter of goods will be calculated as 167 kilograms.