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TaoJiYun is a next-generation professional-grade logistics platform developed by Shenzhen Kuajin Logistics Co., Ltd. As one of China's largest and most powerful logistics companies, TaoJiYun aims to break geographical limitations, enabling global consumers to easily purchase goods from Chinese e-commerce platforms and enjoy convenient one-stop shopping and logistics solutions. The platform integrates product resources from major Chinese e-commerce websites such as Taobao and 1688, reduces shipping costs through logistics consolidation, and combines efficient purchasing agents to provide users with end-to-end support from order placement to delivery.

Development History

In 2014, recognizing the global consumer demand for convenient online shopping from Chinese e-commerce platforms, the founders registered and established TaoJiYun (淘集运) platform. In its early stages, based on in-depth research into cross-border travel between mainland China and Hong Kong, and the needs of the Hong Kong market, the founders pioneered a professional door-to-door furniture delivery service from mainland China to Hong Kong. This filled a gap in the transportation of large furniture purchased from mainland China by Hong Kong consumers, providing individuals and companies with high-quality services for consolidating mainland goods and cargo for shipment to Hong Kong. During operation, the platform ensures orderly cargo handling, strictly adheres to industry-standard loading and unloading procedures, provides protection and reinforcement for special goods, has a mature vehicle dispatching system, and ensures rapid warehousing.

Since its inception, the number of registered members on the Taojiyun official website has steadily increased, with daily membership registrations and average daily shipments continuously rising, gradually winning widespread praise from consumers. With the gradual expansion of its business, starting from midnight on November 27, 2018, to further enhance user experience, the company significantly upgraded its Hong Kong dedicated line logistics, drastically reducing delivery time from the original 5 working days to 3 working days. This greatly improved the speed at which goods, after arriving at the consolidation warehouse from Taobao, reached Hong Kong and the recipient, with delivery as fast as two days.

On October 21, 2021, Shenzhen Kuajin Logistics Co., Ltd. was registered and established, and Taojiyun was brought under its name.

Since then, Taobao Logistics has continued to keep pace with the times, seizing the opportunities presented by the rapid development of cross-border trade and logistics, and continuously improving its service system. By integrating product resources from major Chinese e-commerce websites such as Taobao and 1688, utilizing the consolidation shipping model to reduce shipping costs, and combining efficient purchasing services, it has built a complete support system for global users from order placement to receipt, gradually developing into one of the largest and most powerful consolidation shipping companies in China, occupying an important position in the cross-border logistics industry and leading its new development.

Services

TaoJiYun has created a fully functional and user-friendly website platform, laying a solid foundation for users' consolidation shipping journey. The website interface is simple and intuitive, allowing both new users and long-time customers to quickly get started. The user registration and login process is quick and easy; after registration, the system immediately assigns a unique mainland China shipping address and warehouse code. During the shopping phase, users simply need to accurately fill in this address in the shipping address field of e-commerce platforms such as Taobao and 1688, and the goods will be smoothly shipped to TaoJiYun's warehouse. The website has a dedicated package management section where users can clearly view the real-time status of their packages, from the package's entry into the consolidation warehouse, to subsequent sorting and packing progress, to location tracking during transit, and finally to delivery to its destination—all information is readily available. In addition, the website provides a comprehensive and detailed Frequently Asked Questions (FAQ) page, covering common questions regarding the consolidation process, shipping cost calculation, prohibited items, after-sales service, and other aspects, allowing users to easily find answers and reduce communication costs.

1. Product Purchasing Agent

Taojiyun's purchasing agent service is a major highlight. For overseas users facing language barriers, unfamiliarity with domestic e-commerce platforms, or restrictions on certain platforms preventing direct purchases, Taojiyun's purchasing agent service is undoubtedly a boon. Users simply provide Taojiyun customer service with the link, attributes, and other relevant information of their desired products. Customer service responds quickly, not only verifying product details but also accurately calculating the final cost, including the product price and purchasing agent fees. After payment, customer service efficiently completes the purchasing process and promptly sends order screenshots to the user. Furthermore, Taojiyun thoughtfully provides purchasing advice, helping users select higher-quality, more cost-effective products. Regarding product quality control, they conduct preliminary inspections of the purchased goods, ensuring quality from the outset. Simultaneously, the purchasing agent service supports purchasing from third-party secondhand platforms such as Xianyu, Zhuanzhuan, and Paipai, greatly expanding users' shopping options.

2. Warehousing Services

Free 90-day warehousing is a crucial part of Taobao Logistics' service system. It boasts 350 operational smart warehousing projects, utilizing an advanced intelligent management system for precise management of incoming goods. Upon arrival at the warehouse, staff photograph the goods to accurately present their condition, allowing users to remotely check the actual condition and confirm any issues. During the inspection and warehousing process, staff strictly adhere to professional standards, carefully inspecting goods to ensure their quality matches the user's order requirements. For special items, such as fragile goods and electronic products, targeted protective and reinforcement measures are implemented before packaging and consolidation for shipment, minimizing the risk of damage during subsequent transportation.

3. Logistics Services

Taojiyun can easily develop customized transportation solutions for different types of goods. For bulk cargo transportation, the company relies on its mature logistics network and professional transportation team, comprehensively considering factors such as cargo weight, volume, transportation distance, and time requirements to rationally allocate transportation resources and select the most suitable transportation tools and routes to ensure the safe and timely delivery of goods to their destination. Simultaneously, a comprehensive cargo tracking and monitoring system is in place during transportation, allowing users to monitor the real-time status of their goods. In case of emergencies, Taojiyun's logistics team can respond quickly and flexibly adjust transportation plans to ensure that cargo transportation is not significantly affected.

Taojiyun official email

vip@taojiyun.com

Customer service hotline

Hotline: 54271072 / 17154831823

WhatsApp: 54271072