Have you completed the EZ WAY real-name verification? Then, do you need to confirm the appointment every time you collect the shipment?

Yes. Real-name authentication is valid for a lifetime and only needs to be done once. However, for each package entering Taiwan customs, a separate confirmation of authorization is required.

Starting from March 2026, Taiwan customs will implement a pre-authorization system. Without completing the authorization for this shipment, customs declaration cannot be submitted, and the package will directly get stuck at the customs, which may result in storage fees or even return of the package. SF Express. Remember to keep the app notification on and respond to the alerts promptly for confirmation.