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Shipping Related

Taojiyun 2025-01-14 18:52:09  27  0  0

1. Can membership points be used together with other discounts?

Except for special discounts, it is generally possible

 

2. Are there any restrictions on consolidated shipments?

The number of consolidated shipments is unlimited

The following items are prohibited from being mailed:

1. Items that are prohibited from circulation or delivery by national laws and regulations;

2. Explosive, flammable, corrosive , radioactive and toxic dangerous goods;

3. Reactionary newspapers, books, windows or obscene materials;

4. Various currencies;

5. Items that endanger public health;

6. Perishable items;

7. Live animals;

8. Items that are improperly packaged and may endanger personal safety, pollute or damage other mail equipment;

9. Other items that are not suitable for postal conditions.

 

3. How many days after payment can I receive the goods?

Generally, it will be delivered about 2-4 days after payment.

 

4. What time is the order cut off every day?

Payment before 18:00 will be shipped on the same day; only orders are accepted on Saturdays and holidays, and no shipments are made.

 

V. Will the freight be calculated based on the actual weight or volume weight of the goods?

When the volume is greater than the actual weight, it needs to be calculated based on the volume, and the volume weight is calculated by length*width*height/6000.

 

VI. How do I know that the goods have arrived at your warehouse?

After the logistics shows that the goods have arrived at the consolidation warehouse after signing, the warehouse staff will immediately put them into the warehouse under your membership number

 

VII. How long can the goods be stored after they arrive at the warehouse?

The consolidation warehouse provides free storage for 90 days

 

VIII. This is my first time using consolidation. What should I do?

Only four steps to "Taojiyun"

Step 1: Register as our member and get a member-exclusive number. Official website address for registration: https://www.taojiyun.com/register.html

Step 2: Use your member-exclusive delivery address when shopping online.

Step 3: After the seller ships the goods, log in to the member system, register the express number, courier company, and product name.

Step 4: After the goods arrive (you can check them in the system), log in to the member system, apply for packaging and shipment, and pay.

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