Wine and spirits consolidation to Hong Kong: Red Wine/White Wine consolidation Special Line - Taojiyun

introduce

Taojiyun is a shipping company that provides mainland e-commerce online shopping and parcel transportation services to Hong Kong customers. Whether it is oversized, overweight, extra-wide items, or special or sensitive items, we can deliver them to your destination according to your requirements. Taojiyun has a 10,000 square meter warehouse in Dongguan, Shenzhen, which can store goods for free for up to 90 days. We offer the lowest freight and the shortest delivery time, so that the goods can be delivered to the port within 2 to 3 working days and handed over to you. We will win the support of customers from mainland China and Hong Kong with our fast and high-quality service.

Tutorial on how to use Consolidation

Register and log in to get your exclusive address

Copy the mainland warehouse address to the courier APP

Enter the order number of the package that needs to be consolidated into the stored order number

When the parcel arrives at the consolidation warehouse, you can wait for all the goods to arrive and apply for consolidation and consolidation.

Select the delivery method and the system will automatically calculate the required cost

After receiving the order, the goods will be shipped to Hong Kong immediately, and the delivery information will be notified by phone/email after arriving in Hong Kong

Selection of dedicated shipping lines

1.TaoJIYUN logistics line

Special vehicles and special lines are suitable for the transportation of small packages and small quantities of parcels.

2.Large cargo line

Suitable for large parcels, multiple parcels, heavy parcels, and combined shipping.

3.Cart Line

Suitable for neatly packed box goods, which can be stacked on pallets

4.SF Express

The package will be transferred to SF Express for forwarding, and the cargo weight limit is 25KG

Frequently asked questions about consolidation

1.How is the weight of goods measured?

When the volume is greater than the actual weight, it needs to be calculated based on the volume, using length*width*height/6000 to get the volumetric weight.

2.How many days will it take to receive the package?

The warehouse will deliver the order to the port 2 to 3 days after receiving the order. Delivery will be delayed due to weather reasons, holidays, customs inspection, etc.

3.What are the restrictions on consolidated shipments?

There is no limit on the quantity and weight of consolidated cargo. Prohibited items stipulated by national laws are prohibited from being mailed

4.How to deal with lost or damaged goods?

The goods are insured for loss but not for damage, and the maximum compensation is three times the freight. Applications will be processed within 24 hours.

Freight FAQ

1.Can you ship alcoholic beverages through your groupage service?

Taojiyun provides the consolidation service for alcoholic beverages, including red wine, white wine, high-concentration alcohol, etc.

2.Are there any additional charges?

Alcohol is a special item and there will be certain additional charges depending on the type of alcohol and the quantity.

3.Are there any packaging requirements?

The merchant or sender needs to pack the goods, and the goods will be shipped according to the actual packaging of the merchant/sender.

4.Can you deliver to your door?

Home delivery will be arranged for addresses and conditions that have elevators and support home delivery. If you encounter a place with stairs, village house or other places where you cannot go upstairs, the driver will contact you in advance or contact our customer service for assistance.

5.How long does it take for your express delivery to arrive?

Generally 2 to 3 days. In case of special circumstances: weather reasons, customs inspection, holidays, or multiple deliveries that cannot be made, delivery will be delayed.

6.Which special line should I choose for multiple pieces of goods, large and small? Can they be sent together?

If you have multiple large items or multiple parcels, you can choose Taobao’s large-volume freight line, which can be shipped in a combined container at a reasonable price.

7.Is there any compensation for lost or damaged goods?

All goods will be insured when they are ordered for shipment, and the cause of loss or damage of the goods will be determined based on the actual situation. The maximum compensation is 3 times of the shipping fee. Claims are processed within 24 hours.

Note:The above are the most common questions. If you have more esoteric questions, you can consult Taojiyun’s exclusive customer service