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Taojiyun 2026-05-11 19:15:38 4k 0 0 Logistics Information
With the improvement of health awareness, the demand for cross-border consolidated shipping of medical devices and health products has soared. However, the customs in Hong Kong and Taiwan strictly supervise such items. Improper delivery can easily lead to detention, return or even fines during customs clearance.
This article, in combination with the latest policies of 2026, elaborates on the access standards, embargo lists, and declaration norms of the two regions. It also incorporates practical tutorials on Taojiyun's Hong Kong consolidation, Taiwan consolidation, and Taiwan purchasing agency services, helping you achieve one-stop compliant delivery and avoid cross-border risks.
Low-risk (such as ordinary thermometers, medical masks, basic massage devices) :Personal use can enter the country duty-freeSingle quantity ≤ Five items, no need for prior filing;
Medium and high-risk items (such as blood pressure monitors, blood glucose meters, contact lenses, and small physical therapy devices) : RequiredCE/FDA certificationFor personal use, a purchase voucher is required. Each purchase is limited to 1-2 items. Commercial use is prohibited.
High-risk (such as pacemakers, large medical equipment, injectable devices) :Individual consolidated shipments are prohibited from entering the countryOnly licensed institutions are allowed to import in compliance.
Prerequisite for admissionNo prohibited ingredients, no false promotion, and in compliance with packaging standards;
Permitted categories for entryVitamins, minerals, regular protein powder, probiotics (without excessive live bacteria), collagen, etc.
Prohibited categories for entryHealth supplements containing ephedrine, sibutramine and prescription drug ingredients claim that Therapeutic effect This product is a bulk health supplement without a formal Chinese/English label.
Prescription health supplements (such as those containing antibiotics and hormone components);
Injections, medical syringes, needles;
Uncertified medical aesthetic devices (such as home laser hair removal devices without CE certification);
Expired, damaged or health supplements without a complete ingredient list;
Batch delivery (if a single batch exceeds the personal use range, it is judged as commercial)
The product name should be declared truthfullyAvoid writing in a general way. Health care products “ Medical supplies It needs to be refined into ; Vitamin C tablets “ Electronic thermometer ;
Reasonable declaration of valuePersonal use value ≤ 1,000 Hong Kong dollars. Underreporting or misreporting can easily lead to customs inspection.
The quantity is clearly marked.Clarify Personal use X pieces; Attached is a screenshot of the purchase receipt for reference.No infringement/counterfeitingBrand medical devices (such as Philips blood pressure monitors) must be genuine. Counterfeit products will be directly detained.
1. Apple user: App Store search Tao Jiyun HK” Download;
2. Android users: Download and install from Taojiyun's official website;
3. After registration and login, click on on the homepage. Obtain an exclusive address for the Chinese mainland. Copy the generated Shenzhen warehouse address + exclusive member ID (required, for inbound identification).
When purchasing compliant medical devices or health products on Taobao, JD.com or Pinduoduo, fill in the address of Taojiyun's mainland warehouse on the settlement page. Please note your member ID as the recipient and avoid writing a Hong Kong address.
2. Check the goods before placing an order: Make sure they have official certifications (CE/FDA), the ingredients are compliant, and the packaging is intact. Exclude prohibited items directly.
After the seller ships the goods, fill in the logistics tracking number in the Taojiyun APP. Package forecast ;
2. Within 24 to 48 hours after the warehouse signs for receipt, scan the code to enter the warehouse. The APP will display the weight, name and quantity of the package. After checking for accuracy, select Ready for consolidation and Shipping.
1. Check all compliant packages and click ; Apply for consolidated shipping Choose the Hong Kong dedicated line (air freight, delivery time 2-3 days);
2. Accurately fill in the name, phone number and detailed address (including district/street) of the recipient in Hong Kong to avoid delivery delays.
1. The system charges based on actual weight/volumetric weight (whichever is larger), and supports wechat/Alipay/credit card payment.
2. After payment, the warehouse will pack the goods in boxes (reinforcement/waterproofing services can be purchased separately), declare to the customs, and deliver the goods to your door after customs clearance is completed. The entire logistics process can be checked through the APP.
Medical devicesAccording to Taiwan's Pharmaceutical Affairs Act and Medical Device Management Regulations
Common household items (such as thermometers, band-aids, massage devices, medical masks) :Personal use is allowed for entrySingle quantity ≤ 10 items, no license required;
Class II devices (such as blood pressure monitors, blood glucose meters, nebulizers) : RequiredTaiwan NMPA certification or equivalent international certificationFor personal use only 1-2 pieces, please attach the purchase voucher.
Class III and above devices (such as cardiac stents, large-scale physiotherapy equipment, injection devices) :Individual consolidation shipping is prohibitedOnly enterprises import with licenses
Health supplements/dietary supplements：
In accordance with Taiwan's Food Sanitation Management Act
2. Permitted entry:
Vitamins, minerals, protein powder, probiotics, fish oil, etc.Single category single time ≤ 6 bottles per boxTotal value of goods 2,000 New Taiwan dollars;
3. Prohibited entry:
containingThe ingredients of Western medicine, stimulants and heavy metals exceed the standardHealth supplements that claim ; Treat diseases This product includes imported health supplements without Chinese labels (including ingredients, origin, and shelf life), as well as bulk or unpackaged health supplements.
1. Prescription drugs, antibiotics, and hormone-based health supplements; Injections, medical needles, contact lenses (without Taiwan certification);
2. Special health products for weight loss and sexual enhancement (including sibutramine and tadalafil); Counterfeit or uncertified medical devices, expired health products;
3. Over-quantity delivery (a single batch exceeds the personal use range and is determined as commercial use, requiring additional taxes and fines).
1. Precise declaration of product names: such as ; Complex B vitamins “ Electronic blood pressure monitor; Ambiguous declaration is prohibited.
2. Fill in the value truthfully: Value of personal use goods ≤ Nt $2,000. Underreporting is likely to result in return shipment. Label compliance: Health products must have Traditional Chinese labels (ingredients, shelf life, manufacturer information);
3. Strict quantity limit: No more than 6 items for a single category, and the total number of items. 20 pieces, with purchase vouchers attached for future reference.
1. Apple user: App Store search Tao Ji Yun ; Android users: Download and install from the official website;
2. It can be obtained on the homepage after registrationThe address of the exclusive consolidated shipping warehouse on the Chinese mainlandCopy for backup.
When purchasing compliant products on mainland e-commerce platforms, fill in Taojiyun Mainland Warehouse as the delivery address and note your member ID in the remarks.
2. Key verification: Health products should have Traditional Chinese labels, medical devices should have NMPA/CE certification, and prohibited items should be excluded.
Step 3: Store the package in the warehouse and apply for box consolidation
After the package arrives at the warehouse, the APP will automatically notify. After verifying that the name and quantity of the items are correct, select the packages to be merged and click Apply for consolidation of containers; ;
Optional value-added services: Unpacking and inspection, removal of excess packaging (to reduce volumetric weight), and reinforced packaging (to prevent damage).
Step 4: Fill in the delivery information for Taiwan and select the transportation channel
1. Fill in the name, phone number and address (including county, city/township) of the recipient in Taiwan;
2. Channel selection: Air freight (2-4 days delivery time, suitable for urgent items), sea freight (7-15 days delivery time, suitable for large and heavy items, saving 30%-50%).
Step 5: Pay the freight and clear customs for delivery
1. Freight charges are based on the greater of actual weight or volumetric weight, and multiple payment methods are supported.
2. After the warehouse packs the packages, they are declared to the Taiwan customs. Compliant packages are cleared through customs quickly
The entire logistics process can be checked through the APP, and the goods will be delivered to your door.
After registration and login, click on on the homepage. Purchasing agency mall
Support purchasing agents on platforms such as Taobao, Xiaohongshu and Pinduoduo.
Step 2: Submit the request for purchasing on behalf of others
1. Automatic recognition: Copy the product link, paste it and then click Obtain The system automatically matches the product information.
2. Manual addition: Fill in the product name, specification, color, quantity, unit price, upload product pictures, and note ; Medical devices/health supplements, for personal use. .
Verify the information of the purchased goods on behalf of others, the shipping fee (from the mainland warehouse to Taiwan), and the service fee, submit the order and make the payment.
2. A dedicated person from Taojiyun will place an order for purchase, verify the compliance of the goods (certification, label, ingredients), and exclude prohibited items.
Step 4: Goods are warehoused and then packed and dispatched
1. The purchased goods are sent to the Taojiyun warehouse in the Chinese mainland. After verification upon entry, they are packed in boxes and declared to the Taiwan customs.
2. The subsequent process is the same as that of Taiwan consolidation shipping: delivery after customs clearance, and the APP tracks the logistics throughout the process.
High-frequency pitfall avoidance Tips
1. Prioritize ingredient verification: For health supplements, check the ingredient list first to avoid containing prohibited ingredients from Hong Kong or Taiwan (such as ephedrine and sibutramine).
2. Complete and essential certifications: Medical devices must have CE/FDA/NMPA certifications. Those without certifications will be directly prohibited from use.
3. Label compliance should not be overlooked: Health products in Taiwan require Traditional Chinese labels, while those in Hong Kong need English/Chinese labels. Without labels, they are prone to being detained.
4. Strictly control the quantity for self-use: Both locations shall comply with the ; Personal use Standard limit. Excess will be treated as commercial use, with additional taxes and fines to be paid.
5. Choose regular consolidated shipping channels: Give priority to purchasing qualified platforms such as consolidated shipping, which have strong customs clearance capabilities, reduce the risk of goods being detained, and ensure full traceability throughout the process.
Taojiyun - Hong Kong Consolidated Express Line
Tao Jiyun Xiaolin 13049844111
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54271072
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Contact information for Taojiyun - Taiwan Special Line
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Taojiyun Taiwan Consolidation: 18814360092
Line:@269trfre
Click to jump to Taiwan's online customer service【Online customer service】
In 2026, cross-border regulation of medical devices and health products in Hong Kong and Taiwan will continue to tighten, and compliance is the core of consolidated shipping.
Mastering the access standards, embargo lists, and declaration norms of both places, and combining with Taojiyun's Hong Kong/Taiwan consolidated shipping and purchasing agency services, you can not only efficiently send compliant goods but also avoid customs clearance risks.
I need to help you sort out a template for the declared product names that can be directly copied and the embargo list
Is there a quick checklist?
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