Mainland online shopping and shipping to Hong Kong | Taogezhong's multi-platform combined shipping process guide for the entire journey

SupportTaobao, JD.com, Pinduoduo, Xiaohongshu, 1688All mainland e-commerce platforms are available for mixed purchase of daily necessities, clothing, cosmetics, etc. (Sensitive goods that are compliant can be sent).

Enjoy after the package is warehoused90-day free storageYou can wait for all the packages from multiple platforms to arrive and then merge and pack them, significantly reducing the shipping cost. The entire process of consolidating the boxes is free of charge.

The charge is based on the larger of the actual weight and the volumetric weight (length & width & height ÷6000). All fee details are clear, with no hidden charges and no mandatory value-added services.

Self-operated China-Hong Kong dedicated line, with fixed daily departures. The platform handles customs clearance throughout the process without the need for user operation. It usually takes 3 to 5 days to deliver to all areas of Hong Kong.

From the package's entry into the warehouse, box closure, exit from the warehouse to delivery in Hong Kong, the entire logistics process can be tracked in real time. Photos are automatically taken and archived upon entry into the warehouse, and prompt after-sales service is available for damaged goods.

Open the official website or APP of Taojiyun, and register and log in quickly with your mobile phone number. There is no need for complicated reviews.

Enter the personal center, and the system will generate it automaticallyExclusive transfer address for the Chinese mainland (Shenzhen warehouse) + personal exclusive receiving codeThis is the core of precise package warehousing. It must be completely preserved (including the receiving code).

When purchasing goods on e-commerce platforms such as Taobao, JD.com, and Pinduoduo, replace the delivery address with the exclusive transfer address of Taojiyun when placing an order.Please note the exclusive delivery code after your namePlease fill in the warehouse contact number for the phone number. There is no need to fill in the local address in Hong Kong.

After placing an order, it is recommended to check the Taojiyun backend. Forecast parcel Fill in the e-commerce order number to facilitate the quick verification and warehousing by the warehouse and avoid missing items.

After the merchant ships the goods, the package is sent to Taojiyun's warehouse in Shenzhen. The system automatically scans and stores it, weighs it, and takes photos for archiving. Log in to the Taojiyun backend to view the physical photos, weight and size of each package, and confirm that the goods are in good condition.

If any damage or missing parts are found, you can contact customer service immediately for handling.

All packages enjoy90-day free storageYou can wait patiently for all the packages on multiple platforms to arrive. There's no need to rush to ship them.

After all the packages that need to be consolidated and transported have been wareited, select the corresponding packages in the Taojiyun backend and submit themApplication for combined box packaging。

可按需选择加固、防水、去冗余包装等增值服务（自愿选择，无强制消费），仓库会专业打包，最大化利用空间、减少体积重，进一步节省运费。

After the container consolidation is completed, the system automatically calculates the final freight (taking the larger value between the actual weight and the volumetric weight), and the details are clear and traceable.

Accurately fill in the name, contact number and detailed address of the recipient in Hong Kong (distinguishing between residential and commercial addresses). After confirming that there is no remote area surcharge, complete the payment online (supporting multiple methods such as wechat and Alipay).

After the payment is completed, the package will be dispatched from the warehouse through Taojiyun's self-operated China-Hong Kong dedicated line and complete cross-border customs clearance (the platform will handle the entire process on behalf of the user, no operation is required).

After customs clearance, it will be transferred to local logistics delivery in Hong Kong. We support itDoor-to-door delivery (residential/office buildings), self-pickup at pick-up points/convenience storesTwo ways.

The entire logistics trajectory can be queried in real time on the Taojiyun backend. It usually takes 3 to 5 days to sign for the package. Normal delivery is available on working days, but delivery is suspended on Sundays and public holidays in Hong Kong.