How to ship leather sofas to Hong Kong?

How to consolidate leather sofas to Hong Kong?

Leather sofas are made of real animal leather, with high quality and luxury. The size can vary depending on the brand, style and design. There are usually single, double and large sofa sizes. It is a large piece of goods in consolidated shipping, so packaging is very important to ensure that the sofa is not damaged during transportation. Customers can fully communicate with suppliers to ensure that they understand your special requirements for the sofa for packaging.

Leather sofa consolidation Q&A

1. How to consolidate leather sofas?

Register for Tao consolidation to obtain the mainland warehouse address, fill in the address in the shopping app, and transport the goods to the mainland warehouse. After the goods arrive, you can apply for consolidation.

2. Can sofas that are too large or too long be consolidated?

Yes, there is no limit on weight or volume for consolidation.

3. Is there an overweight fee?

There are additional fees for Tao consolidation special lines, and oversized, overlong, and overweight items are charged according to actual conditions.

4. Is there an additional fixed package?

Consolidation will be sent in the original packaging, and customers need to negotiate and communicate with the merchant/shipper to reinforce the packaging of the goods. Ensure the safe transportation of the goods.

5. How long does it take to be transported to Hong Kong?

It usually takes 2 to 4 working days for the goods to arrive at Hong Kong. In case of special circumstances: weather reasons, customs inspection, holidays, multiple unsuccessful delivery, etc., we will communicate with the consignee online/by phone to adjust the time and re-deliver.

6. Can the goods be delivered to the door?

Delivery conditions for Taojiyun special line:

1. The delivery address must be a place where a large truck can drive in and park. Parking fees are not included. If there is an elevator, it will be delivered directly to the door.

2. If the address is a village house, you need to confirm that the car can drive in directly and turn around.

3. The address can be delivered to the door by a trolley within 50 meters of the parking lot. You can communicate with the driver about the route delivery.

4. If the conditions are not met, you need to receive the goods next to the car.

Ground delivery for large cargo special line and flatbed cargo special line. If you choose the flatbed cargo special line, the delivery address supports unloading of 16-ton trucks or less.

7. What is the best way to collect large cargo?

It is more cost-effective to choose Taojiyun's large cargo line for multiple and large goods. You can combine and ship them in boxes, saving money and time.

8. How to deal with damaged or lost goods?

Lost item handling: Due to the different nature of the collection warehouse, the warehouse can only ensure that the outer packaging of the package is intact. The goods are insured for loss but not for damage. The inner items need to be packed by the shipper, and the outer packaging has good sealing protection measures. The specific compensation amount is calculated based on the value of the goods and the collection line.

Damage handling:

The customer is obliged to communicate with the seller/shipper to reinforce the packaging before the goods are shipped to avoid damage during transportation. If non-fragile items are damaged, please contact Taojiyun for official handling.

Compensation principle:

Once the claim is established, the compensation will be completed within 10 working days. All compensations are settled in RMB. The compensation will be transferred to the Taojiyun account, and other accounts will not accept refund transfers.

Tutorial on how to use the combined transport

1. Download Taobao Combined Transport

Download Android/Google client:

Click to download

Download IOS Apple client:

Click to download

Register directly:

Click to register directly

2. Register to get a dedicated address

Click to register/log in

Get a dedicated address for the mainland

3. Copy the address with one click

Copy the address to the shopping app address with one click

4. Package in the warehouse

After the website ships, click My Package.

Click the "+" in the upper right corner to enter the express number

Not in the warehouse: the package is still on the way

In the warehouse: the package has arrived at the dedicated warehouse

5. Apply for combined transport

Click My Package

Select In the warehouse

Apply for combined transport after all packages arrive

6. Transfer to the port

The warehouse receives the customer's order for the combined transport package and transfers it to the port on the same day.

7. Home delivery

The goods arrive at the port and wait for door-to-door delivery.

Note: If you encounter other problems, you can contact Taobao Combined Transport's official customer service.

WhatsApp:

54271072

Mobile:

Mr. Lin 14714610888

Telephone:

852-39622780

QQ Customer Service:

4765236

Contact Address:

Taojiyun, Building 5, No. 6, Songshui Road, Dalang Town, Dongguan City, Guangdong Province