Taojiyun 2025-12-29 15:35:40 5k 0 0 Logistics Information
As a national-level short video platform in China, Douyin's built-in "Douyin Mall" has long become a premier shopping destination. Ranging from beauty and skincare products, clothing and footwear, to household necessities, digital devices and home appliances, the vast array of goods, attractive live-stream discounts, and exclusive new product launches have captivated countless overseas users and those interested in Chinese merchandise.
However, for users living overseas, accessing the mainland Douyin Mall seems to be hindered by several barriers: no mainland Chinese mobile phone number, no mainland Chinese bank card, and no overseas direct shipping options... Don't worry! This article will unravel these mysteries and guide you step-by-step on how to navigate the mainland Douyin Mall seamlessly, and have your favorite products delivered to you through consolidation or proxy purchasing services.
Before you start your shopping journey, let's explore the unique charms of the mainland Douyin Mall:
1. Abundance and Uniqueness of Products: The mainland Douyin Mall brings together a large number of domestic brands, distinctive specialty goods, and innovative products, many of which may be hard to find overseas or on the international version of TikTok Shop.
2. Price Advantages: Fierce competition on the platform means merchants often offer highly attractive discounts through live streams, limited-time flash sales, and coupons, especially during major shopping festivals such as 618 and Double 11.
3. Immersive Shopping Experience: Combining short videos and live-stream commerce, you can gain a more intuitive understanding of product functions, usage effects, and even interact with hosts to obtain more detailed information.
4. New Product Launches and Trend Insights: Many brands choose to launch new products exclusively on the Douyin Mall, allowing you to be the first to access the latest consumption trends in China.
Before you start shopping officially, you need to complete the following preparations:
1. Download and Register the Mainland Version of the Douyin APP
Distinguish from the International Version (TikTok): Be sure to download the mainland China version of the "Douyin" APP, not the international version "TikTok". The two are independent platforms with separate shopping systems.
Download Methods:
Android Users: You can download it through Chinese mainland Android app stores such as Myapp, Huawei AppGallery, and Xiaomi App Store; or directly search for "Douyin APP download" on Baidu and download the installation package (APK file) from the official website.
iOS Users: You need a Chinese mainland region Apple ID. Switch to the Chinese mainland App Store and search for "Douyin" to download the app.
2. Understand the Core Barriers: Payment Methods and Shipping Addresses
These are the biggest challenges faced by overseas users when shopping, and also the fundamental reason for the existence of consolidation and proxy purchasing services:
Payment Methods: Douyin Mall mainly supports WeChat Pay and Alipay, and you must bind a mainland Chinese bank card to complete the payment. Most overseas credit cards and payment methods such as PayPal cannot be used directly.
Shipping Address: Douyin Mall does not support overseas direct shipping, so you must provide a shipping address within the territory of mainland China.
*For consolidation service, you can use the consolidation address provided by TaoJiYun. For proxy purchasing service, simply send the products you want to buy to TaoJiYun's customer service, who will handle the entire process for you.
The first step
Download/Register and log in to the Taojiyun HK APP
Click to register now. > >Register
Step Two
Get the exclusive delivery address for the Chinese mainlandCopy the address into the address bar of the shopping APP
Step Three
Wait for the goods to arrive at the consolidation warehouseSelect the packages that need consolidated shipping and apply for consolidated shipping
Step Four
If the corresponding package is not seen, it is in ; Not warehoused; In thePackages can also be added manually
Step Five
Pay the consolidated shipping freight
View logistics information
Step 6
Waiting for the goods to be delivered to your door
Open the APP of the product you want to buy
Step 2
1.Download, register/login to TaoJiYun TW app
For iPhone users: Open【Click to redirect to APP Store download】and search for TaoJiYun Taiwan Version APP
For Android users:【Click here to redirect for download】to download TaoJiYun Taiwan Version APP
2.Click【Register/Login】
Obtain exclusive mainland address
Step 3
Copy the address to the address bar of the shopping APP
Wait for the goods to arrive at the consolidated shipping warehouse, check and apply for consolidated shipping
Step 4
Fill in Taiwan receiving address
Pay shipping fee
Wait for home delivery
Step 5
Wait for the goods to be delivered to your door
Taiwan Purchasing Agency Process
step1
Open an iPhoneClick to jump to the APP Store downloadSearch for the Taojiyun Taiwan version APP
Android phoneClick here to download and jumpDownload the Taojiyun Taiwan version APP
Step2
ClickRegister/Log inGet an exclusive address for the Chinese mainland
Click on the purchasing agency Mall on the homepage
If you need a manual purchasing agent → 【Click to jump to the tutorial】
Step3
Automatically identify the content of the purchased goods on behalf of others
1. Click on Manual Purchasing Agent/Select the APP for which you need to purchase on your behalf
2. Paste the shopping link - click to get
Manually fill in the content of the purchased goods
1. Click Add Manually, copy the product link and paste it
2. Clearly state the style, color and size of the goods you want to purchase
3. Enter the correct unit price (if you need to order two items, add 1 after the unit price)
4. The shipping fee depends on whether the store link offers free shipping (write 0 for free shipping, and write exactly how much the shipping fee is for free shipping).
5. Upload product pictures and click Submit Order.
Step4
Pay the amount and complete the order
Step5
Taoji Shipping
The goods are consolidated and packed, the parcels are reinforced, and they are weighed and dispatched
TIPS: After shipment, you can check in ; Taojiyun APP” -“ My Check the logistics information of my order
Step6
Waiting for the delivery
View the logistics trajectory and keep track of the package delivery progress on the package list page
TIPS:
During the process of international parcel delivery, there is a certain probability of unexpected situations occurring, such as delays, confiscation, taxation, damage, loss, etc. Taojiyun cannot control or avoid the service quality and unexpected situations that may occur with third-party logistics providers and customs of various countries. However, based on the service philosophy of putting users first, Taojiyun will inform and remind in advance according to the situation of each route and country And I will do my best to assist you when problems occur.
Step7
Confirm receipt of goods
After receiving the package, at Taojiyun APP” -“ My purchasing agent Confirm and sign for receipt inside. In case of any problems, you can submit an after-sales application on the corresponding package form or contact Taojiyun Taiwan &rarr. 【Human Customer Service】。
Now that you understand the shopping process, it's time to choose the overseas shipping solution that suits you best.
Option 1: Consolidation Service
Suitable for: Users who have a mainland China payment method, enjoy selecting products on their own, hope to save on international shipping fees, or purchase multiple products from different stores.
Principle: You first ship all products purchased on Douyin (or other Chinese e-commerce platforms) to the consolidation company's warehouse in China. After all packages arrive, the consolidation company will consolidate and repack them, and ship them uniformly to your overseas address.
Option 2: Proxy Purchasing Service
Suitable for: Users who do not have a mainland China payment method, or do not want to handle complicated processes, seek one-stop service, or purchase a small number of products.
Principle: You provide the Douyin product link to the proxy purchaser, who will handle all aspects of the purchase, domestic receipt, and international shipping on your behalf.
Language Barrier: Make good use of translation apps (such as Google Translate, Youdao Translator) for page translation and communication with customer service.
Product Authenticity: When shopping on Douyin, try to choose official flagship stores, authorized brand stores, or reputable large merchants. Read more product reviews and buyer shows, especially video and image reviews.
Return and Exchange Policy: Overseas returns and exchanges are very troublesome and costly. Be sure to carefully check product information before placing an order to ensure it is correct. If using a proxy purchasing service, understand the proxy purchaser's return and exchange policy in advance.
Tariffs and Taxes: Understand the import tariff and tax policies of your country. When choosing consolidation or proxy purchasing services, you can consult whether they offer a "tax-included" channel (usually at a higher price), or how to declare reasonably to reduce tariff risks.
Maintain Communication: Good communication with the consolidation company or proxy purchaser is the key to a smooth shopping experience. Reply to information in a timely manner and provide accurate data.
Follow Douyin Events: Douyin often hosts various live-stream commerce events, brand days, and flash sales. Following these in advance allows you to grab better deals.
Personal Information Security: When using any third-party services, pay attention to protecting your personal privacy and payment information. Choose platforms and merchants with a good reputation and high credibility.
Although there are some barriers for overseas users to access the mainland Douyin Mall, you can completely break through these limitations and enjoy the unique shopping fun brought by Douyin through the two mature solutions of TaoJiYun's consolidation and proxy purchasing services.
We hope this guide can help you smoothly start your shopping journey on the mainland Douyin and bring your favorite products home! Happy shopping!
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WeChat: TaoJiYun Taiwan Consolidation 18814360092Line:@269trfreClick to redirect to Taiwan online customer service: 【Online Customer Service】
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