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The process of purchasing through the JD.com app in Taiwan

Taojiyun 2025-12-05 18:35:29  281  0  0

The process of purchasing through the JD.com app in Taiwan
Are you in Taiwan but always attracted by the wide variety of good products from the Chinese mainland on the JD.com App? Whether it's exclusive 3C digital products, exquisite home goods, trendy clothing, shoes and bags, or highly cost-effective daily necessities, JD.com's vast product library can always meet all your needs. However, the numerous challenges such as cross-border payment, address restrictions on the Chinese mainland, international logistics and customs clearance have deterred many Taiwanese friends. Don't worry! Our professional JD Taiwan purchasing agency service is designed to build a convenient bridge for you, allowing you to easily own your favorite mainland products without leaving home! We offer a one-stop solution, covering product selection, procurement, inspection, warehousing and international logistics, ensuring a worry-free, transparent and reliable process throughout.
I. Why Choose our JD Purchasing Agency Service?

A vast array of products for you to choose from: All products on the JD App, as long as they are not prohibited items, we can purchase them for you.

Payment is easy and barrier-free: No need for a mainland bank card, Alipay or wechat Pay. We offer convenient payment methods such as local bank transfer in Taiwan.

Professional inspection for greater peace of mind: After the goods arrive at the warehouse, we offer basic inspection services to ensure the correct style and quantity of the goods, and check for any obvious damage to reduce the risk of international returns and exchanges.

Diversified logistics solutions: Integrating multiple international logistics channels such as air and sea freight, balancing timeliness and cost, to meet your diverse needs.

One-on-one dedicated customer service: A dedicated customer service representative will assist you throughout the process, answer your questions, and update the order status in real time.

Transparent and worry-free charging: Clearly list the cost of goods, mainland shipping fees, service fees, international shipping fees and possible tariffs, with no hidden charges at all.

Ii. Detailed Explanation of the Taiwan Purchasing Agent Process through the JD App

Open the JD App, browse freely and select the products you like.

After finding the product, copy the product link (click the share button to get the link), or take a complete image of the product. The image should include key information such as the product name, price, specification, and model.

Please pay special attention to whether the product has multiple specifications to choose from, such as color, size, and memory. Please be sure to clearly note your specific requirements.

京东商品代购

Step Two

Open an iPhoneClick to jump to the APP Store downloadSearch for the Taojiyun Taiwan version APP     

  Android phoneClick here to download and jumpDownload the Taojiyun Taiwan version APP

下载淘集运app

Step Three

    ClickRegister/Log inGet an exclusive address for the Chinese mainland

Click on the purchasing agency Mall on the homepage

注册登录淘集运台湾app_副本.jpg

Step Four

Automatically identify the content of the purchased goods on behalf of others

1. Click on Manual Purchasing Agent/Select the APP for which you need to purchase on your behalf

2. Paste the shopping link - click to get

Manually fill in the content of the purchased goods

1. Click Add Manually, copy the product link and paste it

2. Clearly state the style, color and size of the goods you want to purchase

3. Enter the correct unit price (if you need to order two items, add 1 after the unit price)

4. The shipping fee depends on whether the store link offers free shipping (write 0 for free shipping, and write exactly how much the shipping fee is for free shipping).

5. Upload product pictures and click Submit Order.

京东app代购操作流程

 

Step Five

Pay the amount and complete the order

Select the payment method

Complete the order

选择支付方式完成支付.jpg

Step 6

Taoji Shipping

TIPS: After shipment, you can check in ; Taojiyun APP- My - My Orders Check the logistics information when the purchase is completed

查看人京东代购物流状态

 

Step 7

Waiting for the delivery

View the logistics trajectory and keep track of the package delivery progress on the package list page

TIPS:

During the process of international parcel delivery, there is a certain probability of unexpected situations occurring, such as delays, confiscation, taxation, damage, loss, etc. Taojiyun cannot control or avoid the service quality and unexpected situations that may occur with third-party logistics providers and customs of various countries. However, based on the service philosophy of putting users first, Taojiyun will inform and remind in advance according to the situation of each route and country And I will do my best to assist you when problems occur.

Step 8

Confirm receipt of goods

After receiving the package, at Taojiyun APP” -“ My purchasing agent It has been completed. In case of any problems, you can submit an after-sales application on the corresponding package form or contact Taojiyun Taiwan &rarr. 【人工Online customer service】。

  Act now! No longer let distance hold you back from finding your favorite treasures! Add our Line/WhatsApp, send the link of your JD products and start your treasure hunt!

查看已签收的订单
Frequently Asked Questions Q& A
Q1:
Can all the goods on the JD.com App be purchased through a proxy? 

A1: Most of the goods can be purchased through a proxy. However, for some prohibited items (such as flammable and explosive materials, controlled knives, firearms and ammunition, live animals and plants, drugs, powders, liquids, food (subject to quarantine), medicines, counterfeits, gambling supplies, etc.), we are unable to provide purchasing and transportation services on behalf of others. Please consult the customer service before purchasing to avoid unnecessary trouble.

Q2:
  How long does the process of purchasing on behalf of others take approximately?  

A2: The overall timeliness depends on multiple links:

Your product selection submission requirements:   1-2 days (depending on your efficiency)

Our quotation and payment to you: 0.5-1 day

Our procurement and seller shipment: 1-5 days (JD's self-operated stores are usually faster, while third-party sellers may be slower)

International logistics transportation to Taiwan:  

Air freight: Approximately 3 to 7 working days.

Sea freight: Approximately 7 to 15 working days.

Customs clearance and local delivery in Taiwan: 1-3 working days.

Q3:
If I buy multiple items at once, will the international shipping cost be more cost-effective? 

A3: Yes, combining and packaging multiple items for one-time shipment can usually significantly reduce international shipping costs. Because international logistics often has the characteristic that the cost for the first weight (the first kilogram) is relatively high, while the cost for subsequent weights (each subsequent kilogram) is relatively low. We suggest that you accumulate a certain quantity of goods and then consolidate them for shipment to maximize the efficiency of freight charges.

Q4:
How can I check the logistics status of a package? 

A4: After the goods are dispatched from our warehouse on the Chinese mainland, we will provide an international logistics tracking number. You can log in to the Taojiyun app to check the latest status of your package in real time.

Contact Taojiyun

Contact information for Taojiyun - Taiwan Special Line

WeChat:

Taojiyun Taiwan Consolidation: 18814360092

Line:@269trfre

Click to jump to Taiwan's online customer service:【Online customer service

Consolidation service
Logistics Information
Bulletin