Taojiyun Logistics APP Full Tutorial: Taiwan/Hong Kong Dedicated Line - Order Placement and Logistics Tracking in One Step - Cross-border Logistics Beginner's Guide

For users who frequently shop online from the Chinese mainland and need to send goods to Taiwan or Hong Kong, the Taojiyun APP is a convenient tool for cross-border consolidated shipping. It requires no complex operations, and even beginners with no prior experience can quickly get started.

This article provides a detailed dissection of the entire operation process of the Taojiyun APP, covering core steps such as registration and login, obtaining the transfer address, package warehousing, consolidation and ordering, and logistics inquiry. It also includes dedicated operation points for Taiwan and Hong Kong dedicated lines, helping you easily handle cross-border consolidation and avoid operational pitfalls. At the same time, it is compatible with Google's inclusion rules, making it convenient for users in Hong Kong and Taiwan to quickly find practical guides.

1. Download and installation: Taiwan users search for ; Taojiyun TW version APP, Hong Kong users search for ; Hong Kong Taojiyun App; Apple users can download it from the APP Store, and Android users can install it through the official channels to ensure that the downloaded version is the official genuine one and avoid operational errors.
2. Registration and login: After opening the APP, click on Register now Enter your mobile phone number and verification code to complete the registration. You can also log in quickly via WeChat or wechat. After logging in, complete your personal information to facilitate subsequent package verification and delivery notifications.
3. Get the exclusive transfer warehouse address: Log in and enter ; Personal center Find ; Transfer address The system will automatically assign the address and personal ID of the exclusive transfer warehouse for the Chinese mainland. This is the key for the package to be smoothly stored in the warehouse. Users from Taiwan and Hong Kong need to accurately copy the address to avoid missing the personal ID, otherwise it may result in the package not being automatically stored in the warehouse.

After selecting products on mainland e-commerce platforms such as Taobao, JD.com, Pinduoduo, Douyin, and Xiaohongshu, enter the order page and replace the delivery address with the mainland transfer warehouse address (including personal ID) obtained through the Taojiyun APP. There is no need to directly fill in the local address in Taiwan or Hong Kong.

After placing an order, keep the tracking number of the e-commerce platform well to facilitate the verification of package information in the Taojiyun APP later. If there are multiple orders, you can place them separately and fill in the address of the transfer warehouse uniformly. All packages will be automatically stored in the same consolidated shipping account.

After the e-commerce platform ships the goods, the packages will be sent to the Taojiyun transfer warehouse one after another. Once the warehouse receives the packages, the system will automatically scan and store them, synchronously update the weight, size and product information of the packages, and push the warehouse entry notification to the APP.

Users from Taiwan and Hong Kong can log in to the Taojiyun APP and enter Package management On the page, you can view all the scattered packages that need to be combined into boxes. Check the tracking number, product name and quantity one by one. After confirming that there are no missed or wrong deliveries, proceed with the subsequent box combination operation.

Note: If the package is not automatically warehoused, you can enter the app ; Home - Claim the Package Manually checking the tracking number of the express delivery is most likely due to the fact that the personal ID was not filled in the delivery address or the tracking number was entered incorrectly. After verifying that there are no errors, the claim and warehousing can be completed.

Taojiyun offers up to 90 days of free warehousing service. Users can wait for all packages to arrive before packing them together to avoid additional shipping costs due to partial shipments.

1. Log in to the Taojiyun APP and enter My order On the page, find the orders that have been dispatched and click on Logistics details You can view the real-time trajectory of the package, including the time and location of each link such as the exit from the transfer warehouse, cross-border transportation, customs clearance in Taiwan/Hong Kong, and local delivery.
2. If you want to check quickly, you can enter the tracking number of the express delivery in the search box on the APP's home page to directly obtain the logistics information of the package. The system will update the logistics status in real time. After customs clearance is completed, a notification will be sent to remind users to pay attention to the delivery progress.
3. For parcels from Taiwan region, after customs clearance is completed, they will be delivered to your door by local logistics. The delivery time is approximately 5 to 7 working days. For parcels from Hong Kong, after customs clearance, they will be transferred to local logistics. We support door-to-door delivery or self-pickup at convenience stores. The delivery time is approximately 3 to 5 working days, and the delivery time is stable and traceable.

1. Filling in the transfer address: Be sure to fill in the address of the dedicated transfer warehouse of Taojiyun and your personal ID completely to avoid the wrong delivery or inability to store the package due to missing address. It is recommended to copy and paste instead of manually entering to reduce the probability of errors.
2. Prohibited item verification: Please make sure to check the Taojiyun app before placing an order. Help Center Check the embargo list. The rules for prohibited items in Taiwan and Hong Kong are different. Avoid sending flammable, explosive, food, liquid powder and other prohibited items, otherwise the package will be detained and unable to clear customs.
3. Box consolidation operation: Multiple packages can be consolidated in batches. Packages that have not been consolidated will be stored during the free storage period. Packages that arrive later can be consolidated in additional boxes, flexibly adapting to users' online shopping needs without the need to consolidate all packages at once.
4. After-sales service: If the package is damaged or lost, you can contact Taojiyun App. My - after-sales center Submit the after-sales application and upload relevant vouchers. The platform will handle it according to the service standards. Users in Taiwan and Hong Kong can contact the dedicated customer service through the online customer service or WeChat /WeChat to solve the problem in a timely manner.

Overall, the operation process of the Taojiyun APP is simple and easy to understand, with its core revolving around Register to obtain the transfer address → E-commerce order placement and warehouse shipping → Package storage and box closing → Payment and shipment → Logistics tracking There are five major steps, all operated online. No complex procedures are required. Even beginners with no prior experience can quickly master it.

For cross-border consolidated shipping scenarios between Taiwan and Hong Kong, the APP has optimized services such as dedicated transfer addresses, container consolidation and packaging, customs clearance and delivery, and combined with full-process logistics tracking, making cross-border consolidated shipping more worry-free and efficient.