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Taojiyun 2026-10-27 17:49:36 9k 0 0 Logistics Information
Complete Guide to EZ WAY Real-Name Authorization
Avoid Customs Delays & Package Returns
Many shoppers who source from Taobao and 1688 often find their packages stuck at Taiwan customs, delayed, or even returned when shipping from mainland China to Taiwan. In most cases, this happens because the EZ WAY real-name authorization was not completed in advance.
This step-by-step tutorial explains what EZ WAY authorization is for, how to complete it, and key tips to clear customs smoothly.
If you are looking for a reliable shipping channel to Taiwan, consider Taojiyun's Taiwan consolidation service, which includes customs clearance guidance to reduce the risk of package delays. Both sea express and air freight are available for large and small items.
What Is EZ WAY?
Why Real-Name Authorization Is Mandatory for Taiwan Shipping
EZ WAY is the pre-declaration authorization platform operated by Taiwan Customs. Whenever a consolidated shipment from mainland China enters Taiwan, the recipient must complete real-name registration and authorization on the platform in advance so that customs can verify the recipient's identity and release the package.
If authorization is not completed, information is filled in incorrectly, or identity details do not match, the package is highly likely to be held at customs, incurring storage and detention fees, and in severe cases may be returned to mainland China.
Why choose Taojiyun for Taiwan shipping? After you place an order, we proactively remind customers to complete EZ WAY authorization in advance, and our customer service helps verify declaration information to reduce customs holds caused by unfamiliarity with the rules — no need to hunt for scattered guides online.
Go to the official EZ WAY platform and register an account using the Taiwan recipient's identity information. Complete real-name verification. (Note: some overseas IPs may be restricted; switch to a suitable network environment if needed.)
Find the "Pre-Authorization" function, select the consolidation mode, and fill in the consolidation warehouse information and recipient details.
Double-check the name, ID number, and contact phone number. The information must match the package waybill exactly — character for character.
Submit the authorization. Save a screenshot of the successful authorization and send it to your freight forwarder for their records.
Wait for the package to arrive in Taiwan for customs clearance. Monitor EZ WAY notifications and promptly provide any additional documents requested by customs.
Taojiyun Tip for Taiwan Shipping:
After placing an order with Taojiyun, our customer service will send you an EZ WAY authorization checklist. Your waybill information follows a standardized format so you can directly copy the details and fill them in, reducing the chance of input errors.
The name on the authorization does not match the package recipient: a 100% chance of customs hold.
Waiting until the package reaches Taiwan customs to complete authorization: too slow, and storage overtime fees will accrue.
ID number entered incorrectly or left blank: customs will reject the declaration outright.
Multiple people sharing the same authorization profile: customs verification will flag and block it.
When you choose Taojiyun for Taiwan shipping, in addition to basic parcel receiving, consolidation, and reinforced packing, we also provide EZ WAY authorization reminders. This is especially friendly for first-time shippers and small shop owners — no need to figure out complicated Taiwan customs rules on your own.
There are many China-to-Taiwan consolidation providers on the market. After comparing options, Taojiyun is best suited for regular buyers, personal shoppers, and Taiwan small-shop sellers:
We provide a dedicated EZ WAY authorization tutorial and remind you to complete real-name authorization when you place an order. Many freight forwarders only handle package receiving and do not remind you of pre-clearance requirements, which easily leads to holds.
We handle small items such as beauty products, apparel, and 3C electronics, as well as large goods like furniture, lighting, and sanitary ware. Wooden crate reinforcement is available, with both sea express and air freight options.
No hidden surcharges. Volumetric weight rules are disclosed in advance, and quotes are clear — ideal for Taiwan small shops with ongoing procurement needs.
Our customer service assists with shipment tracking and customs hold issues, so you do not have to deal with customs on your own.
Taojiyun Taiwan shipping is easy to use — even first-time shippers can get started quickly. The process is as follows:
Get your exclusive mainland warehouse address and copy it as the shipping address on Taobao, 1688, Xiaohongshu, and other shopping platforms.
Sellers ship to the Taojiyun warehouse. Within 24 hours of arrival, packages are checked in, photographed, and weighed. You can view all in-warehouse packages in the app.
Once all items have arrived, select the packages and submit a consolidation request. Optional value-added services: remove excess outer boxes, add wooden crate reinforcement, and moisture protection (ideal for lighting, slab furniture, and large sanitary ware).
Choose between air freight (fast) or sea express (cost-effective). Verify the shipping fee and complete payment via one of our supported payment methods.
The package is dispatched to Taiwan. Make sure you have completed EZ WAY real-name authorization in advance as described in this tutorial, then wait for customs clearance, local delivery, and door-to-door drop-off.
Track your shipment in real time throughout the journey in the Taojiyun app. If a customs hold occurs, our customer service will assist you in following up.
Step 1
1. Download, register / log in to the Taojiyun TW app
On iPhone, open [tap to go to the App Store to download] and search for the Taojiyun Taiwan app
On Android, [tap here to download] to get the Taojiyun Taiwan app
2. Tap [Register / Log In]
Get your exclusive mainland warehouse address
Step 2
Place orders on e-commerce platforms and enter the correct shipping info
On the checkout page of Taobao / JD / Pinduoduo and other platforms, paste the Taojiyun mainland warehouse address as your shipping address.
*Using Pinduoduo as an example
Step 3
Packages checked in; track status in real time
After the seller ships, the tracking number is automatically synced to the app;
Within 1–2 days of warehouse receipt, packages are scanned and checked in;
In the app you can view package quantity, weight, volume, and check-in time.
Step 4
One-tap consolidation and packing to optimize volume.
Once all packages have arrived, select the ones to consolidate in the app and submit a consolidation request. Our staff consolidate packages for free, remove redundant packaging, and reinforce packing to reduce volumetric weight.
Step 5
Enter the Taiwan delivery address
Pay the shipping fee and wait for delivery in Taiwan
A: EZ WAY is a unified requirement of Taiwan Customs and applies regardless of which freight forwarder you choose. The Taojiyun Taiwan shipping tutorial treats EZ WAY authorization as a pre-clearance step. After you place an order, we provide operation guides and data templates so you can complete authorization in advance and avoid packages being held or delayed upon arrival in Taiwan.
A: EZ WAY real-name authorization is a unified customs clearance requirement for all consolidated shipments from mainland China into Taiwan. It applies to both Taojiyun's air freight and sea express routes — as long as the recipient information matches the waybill. Large furniture and lighting shipped with Taojiyun's wooden crate service also require EZ WAY authorization to be completed in advance.
A: First, log in to the EZ WAY platform and correct your authorization information so it matches the recipient details on the Taojiyun waybill exactly. If the package has already entered the customs inspection stage, contact Taojiyun customer service as soon as possible. We will help submit the documents and follow up on clearance progress to minimize package dwell time and storage fees.
Taojiyun — Taiwan Dedicated Line Contact
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Taojiyun Taiwan Shipping 18814360092
Line：@269trfre
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