Taojiyun 2026-04-28 19:35:48 5k 0 0 Logistics Information
This is a must-read tutorial for beginners in cross-border shipping between Hong Kong and Taiwan. It elaborates on common mistakes and ways to avoid them when placing consolidated shipping orders between Hong Kong and Taiwan. It shares the standard filling process, address Settings, and order placement norms to help users from Hong Kong and Taiwan smoothly transfer their online purchases and reduce package anomalies and customs clearance issues.
When shopping online from the Chinese mainland for the first time and shipping to Hong Kong or Taiwan, many people will encounter:The package was returned due to incorrect address filling, the warehouse code was not filled in, making it impossible to claim, the shipping cost skyrocketed after the package was closed, and the goods were detained during customs clearanceAnd other issues.
In fact, 90% of the mistakes stem from unfamiliarity with the formal consolidated shipping process and platform rules.
Hong Kong user: Download > > > Taojiyun HK」APP
Taiwan user: Download > > > Taojiyun TW」APP
Taiwan embargo
Products with excessive levels of meat, fresh produce, seeds, pirated CDS and lithium batteries
Hong Kong embargo
Controlled knives, flammable and explosive items, e-cigarettes, sensitive books
Available shipping categories
Clothing, beauty products, furniture, small household appliances, general food (dry goods)
Package forecast: Register proactively before arriving at the warehouse
(Key to avoiding mistakes: Prevent headless parts;)
Package delivery to warehouse and box consolidation: Save money + damage prevention operation
(To avoid the mistake: Randomly combining boxes = spending more money
2. Check all the packages that need to be merged
3. Click on [Apply for Consolidated Shipping
4. Select the packaging method (ordinary/reinforced/waterproof)
5. Fill in Hong Kong/TaiwanDetailed delivery address(Accurate to the house number)
6. Confirm the freight charges and submit them.
Blind box combination of oversized items → The volume weight has increased sharply.
Double the shipping cost. Do not choose reinforced fragile items. Transportation damage
For claims settlement difficulties, please fill in simplified Chinese characters for the address in Taiwan. Delivery failed (Traditional Chinese required)
Recipient's name, telephone number and address (Traditional Chinese)
2. Total weight and volume of the package
3. Freight amount (including container consolidation fee and consolidation fee)
The first step
Open the APP where you need to purchase the goods

Step Two
Download, register/log in to the Hong Kong Taojiyun APP
Click to register now. > > 【Register】

Step Three
Get the exclusive delivery address for the Chinese mainland
Copy the address into the address bar of the shopping APP

Step Four
Wait for the goods to arrive at the consolidation warehouse
Select the packages that need consolidated shipping and apply for consolidated shipping

Step Five
Step 5: If the corresponding package is not seen, it is in ; Not warehoused; Packages can also be added manually in the middle

Step 6
Pay the consolidated shipping freight
View logistics information

The first step
Open the APP where you need to purchase the goods

The first step
Download and register/log in to the Taojiyun TW app
Open an iPhoneClick to jump to the APP Store downloadSearch for the Taojiyun Taiwan version APP
Android phoneClick here to download and jumpDownload the Taojiyun Taiwan version APP
2. ClickRegister/Log in】
Get an exclusive address for the Chinese mainland

Step Two
Copy the address to the address bar of the shopping APP
Wait for the goods to arrive at the consolidation warehouse and check the box to apply for consolidation

Step Three
Fill in the delivery address in Taiwan
支付运费
Waiting for the delivery to your door

Step Four
Waiting for the goods to be delivered to your door

| Problem | Reason | Solution |
|---|---|---|
| The package is not displayed when it arrives at the warehouse | No forecast/Incorrect member number | Manually add the package and check the number |
| The freight is higher than estimated | Excessive volume weight | Compress the packaging before closing the box and remove the outer box |
| Customs clearance delay | Sensitive goods/False declaration | Report truthfully and avoid electrification and counterfeit brands |
| Delivery failed | Address unknown/Wrong phone number | Recheck the address and fill it in in traditional Chinese characters |
Exclusive address + member binding: Full traceability throughout the process, low loss rate
2. 90-day free warehousing on the Chinese mainland: Take your time to accumulate orders and there's no need to rush to ship
3. Save money by combining packages: By merging multiple packages, you can save up to 50% on shipping costs
4. Hong Kong and Taiwan dedicated lines: Hong Kong 3-7 days, Taiwan air freight 3-7 days, Sea express 3-7 days, sea freight 7-15 days. Stable delivery time
5. One-on-one customer service: Full assistance throughout the process and quick problem-solving.
Taojiyun - Hong Kong Consolidated Express Line
Tao Jiyun Xiaolin 13049844111
WhatsApp:
54271072
Click to jump to the online customer service:Online customer service】
Contact information for Taojiyun - Taiwan Special Line
WeChat:
Taojiyun Taiwan Consolidation: 18814360092
Line:@269trfre
Click to jump to Taiwan's online customer service【Online customer service】
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54271072
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@269trfre