Taojiyun 2026-09-16 18:04:10 2k 0 0 Logistics Information
Many friends in Hong Kong love shopping on Taobao and Pinduoduo in Mainland China, but the worst part is having to collect bulky items from the logistics point yourself once they arrive—carrying them home is tiring and troublesome.
TaoJiYun's Mainland-to-Hong Kong consolidation service provides one-stop transfer for parcels and bulky furniture, and even supports door-to-floor delivery, making online shopping transfer completely worry-free.
When buying bulky furniture like sintered stone tables, bed frames, and bathroom vanities from Mainland online stores, shipping a single item is already expensive, and sending them separately to Hong Kong doubles the cost.
TaoJiYun consolidation solves this pain point: place orders at multiple Mainland stores, have everything shipped to the TaoJiYun warehouse, combine and repack them all, then ship to Hong Kong—significantly cutting cross-border freight costs.
From small beauty products and daily necessities to large renovation furniture, everything can be handled by TaoJiYun.
Place orders on major Mainland platforms and fill in the TaoJiYun Mainland warehouse address as the delivery address. Once parcels arrive, the system automatically registers them into the warehouse.
Multiple online parcels can be combined into one box on request. Bulky items can be reinforced with wooden frames as needed to reduce the risk of damage during transit.
Select the stored parcels in the TaoJiYun dashboard, fill in your Hong Kong delivery address, and confirm the transfer method.
Once packed, parcels are shipped to Hong Kong, and the full logistics trail can be tracked online.
Goods are dispatched upon arrival at the Hong Kong station, with bulky items delivered straight to your door—no self-pickup required.
Step 1
Download, register, and log in to the Hong Kong TaoJiYun App
Click to register now>>>【Register】

Step 2
Get your exclusive Mainland receiving address
Copy the address into the address field of your shopping app

Step 3
Wait for your items to arrive at the consolidation warehouse
Select the parcels to consolidate and submit the request

Step 4
If you don't see the corresponding parcel, you can also manually add it under "Not Yet In Warehouse"

Step 5
Fill in your Hong Kong delivery address

Step 6
Pay the consolidation shipping fee
Track your shipment


A: Furniture, sintered stone tables, bed frames, mattresses, bathroom suites, massage chairs, and other bulky items can all be transferred. Door-to-floor delivery is supported as long as the elevator / hallway at the address can accommodate the items.
Food, fresh produce, meat products, and dairy products are prohibited items under Hong Kong Customs regulations and cannot be shipped.
A: Fees are charged on the greater of actual weight and volumetric weight, and the billing rules are transparently published on the platform page, with no hidden charges.
We recommend reviewing the volumetric weight rules before consolidation and combining parcels wisely to save on shipping. Also keep track of the storage period to avoid storage fees for overdue items.
A: Most urban buildings in Hong Kong support door-to-floor delivery.
For village houses, remote areas, or walk-up buildings without elevators, some bulky items may have delivery restrictions or extra surcharges. Please consult our customer service before ordering to confirm the delivery coverage.
If door-to-floor delivery is not possible, our customer service will reach out in advance to arrange an alternative delivery plan with you.
TaoJiYun - Hong Kong Hotline Contact
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TaoJiYun Xiaolin 13049844111
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WhatsApp: 54271072
Click to go to the Hong Kong online customer service:【Online Customer Service】
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