The shopping website shows that the product is in stock but why does the Taobao consignment purchase page say that it is out of stock

The reasons for the differences in inventory information

Some merchants failed to update the inventory data of their online stores in a timely manner due to business habits or system reasons

Some products may have a "virtual inventory" phenomenon, that is, the inventory displayed on the website is not synchronized with the actual inventory in the warehouse

During the promotion period, there may be a delay in the update of inventory data

2. Our processing procedure

After you submit your order, our professional purchasing agent will:

Contact the seller immediately to confirm the actual inventory status

Verify the specific model, color, specification and other information of the commodity

In case of stock shortage, we will immediately communicate with you about alternative solutions

3. Special reminder

The inventory displayed on the website is for reference only and cannot be used as a 100% accurate basis

The final inventory situation is subject to the result confirmed by our customer service staff and the seller

In case of stock shortage, you can choose:

  a) Wait for replenishment (We will keep following up)

  b) Replace with similar products

  c) Apply for a refund

4. Our commitment

- Provide professional purchasing advice

Ensure the safety of your funds. The refund will be completed within 1 to 3 working days

It is recommended that you: Before purchasing

✓ Consult the online customer service to learn about the real-time inventory of the products

✓ Consider choosing alternative products

✓ Pay attention to our inventory warning alerts

If you encounter any problems, please feel free to contact our online customer service team at any time. We will serve you wholeheartedly.