Complete Guide to Shopping on Douyin in Mainland China: Basic Process + Shipping Tutorial + Purchasing Agent Tutorial

Nowadays, Mainland China's Douyin has become a comprehensive platform integrating entertainment, product discovery, and shopping. The live-stream commerce and short-video product promotion models make product displays more intuitive, and coupled with the platform's frequent subsidy offers, it has attracted more and more users to come and shop. However, for users from Taiwan, Hong Kong, and overseas, issues such as regional restrictions and logistics delivery often become obstacles to shopping. This article not only sorts out the basic process of shopping on Mainland China's Douyin but also details the complete operation guides for consolidation shipping and purchasing agency, helping you easily unlock the convenient shopping experience on Mainland China's Douyin.

1. Basic Process of Shopping on Mainland China's Douyin

Whether you choose to purchase items yourself first and then use consolidation shipping, or directly opt for a purchasing agency, understanding the basic shopping logic of Mainland China's Douyin first will make subsequent operations smoother.

1. Account Preparation and Login

After downloading the Douyin app, you can register and log in via a mobile phone number (Mainland China mobile phone numbers are supported), or log in through third-party account association with WeChat or QQ. It is recommended to complete real-name authentication after logging in, which not only improves the account security level but also unlocks full shopping permissions, avoiding the problem of being unable to place orders for some products.

2. Product Selection and Order Placement

There are two main channels for product selection: First, enter product keywords (such as "Douyin Guochao Premium Products" or "Live-stream Flash Sale Snacks") in the search bar of the Douyin homepage - Mall to filter your favorite products; Second, directly enter the live broadcast room, learn about the products through the anchor's physical display and usage explanation, and click the "Yellow Cart" at the bottom of the live broadcast room to view product details.

Notes when placing an order: Prioritize choosing Douyin official flagship stores or high-rated merchants; carefully check product specifications, sizes, colors and other information, fill in the shipping address [fill in the consolidation warehouse address], select a payment method (WeChat Pay, Alipay, etc. are supported), and you can view the order status in "My Orders" after completing the payment.

3. Order Tracking and After-Sales Service

Merchants will ship the goods within the agreed time after payment, and you can track the logistics information in real time. If you find quality problems, incorrect items, or other issues after receiving the goods, you can directly apply for after-sales service on the order page and submit relevant supporting documents (such as product photos and videos). The platform will assist in handling disputes and protect consumers' rights and interests.

2. Consolidation Shipping Guide: Self-Purchase + Forwarding, a Cost-Effective Choice

For users who are familiar with online shopping operations and hope to flexibly control costs, "self-purchase + consolidation shipping" is the optimal choice.

The core logic is: Place orders on Douyin by yourself, send the goods to a mainland consolidation warehouse, and then the consolidation shipping provider will consolidate and pack the parcels and forward them to the destination (Taiwan or Hong Kong).

The detailed operation steps are as follows:

3. Purchasing Agency Guide: Full-Service Custody, a Must-Have for Lazy People Seeking Convenience

If you do not want to operate order placement and logistics verification by yourself, or if you purchase a small quantity of goods and are not familiar with the process, choosing a purchasing agency service is the best solution.

The purchasing agent will provide full-service custody, handling everything from product selection and order placement to forwarding and delivery in one stop. The specific steps are as follows:

Taiwan Purchasing Agency Process

Step 1

Open the APP/live broadcast room of the product you want to buy

Step 2

1.Download, register/login to TaoJiYun TW app

For iPhone users: Open【Click to redirect to APP Store download】and search for TaoJiYun Taiwan Version APP     

 For Android users:【Click here to redirect for download】to download TaoJiYun Taiwan Version APP

Step 3

  ClickRegister/Log inGet an exclusive address for the Chinese mainland

Click on the purchasing agency Mall on the homepage

If you need a manual purchasing agent → 【Click to jump to the tutorial】

 

Step 4

S Enter the purchasing agent page and input the name of the product you need to buy

  Click on the shopping cart, select the items you need to purchase, and apply for settlement

Step 5

For choosing a consolidated shipping channel, you can consult our customer service.

Select the payment method and complete the order

Step 6

TaoJiYun Shipping

The goods are consolidated and packed, the parcels are reinforced, and they are weighed and dispatched

TIPS: After shipment, you can check in ; Taojiyun APP” -“ My - [My Orders] Check the logistics information

Step 7

Waiting for the delivery

View the logistics trajectory and keep track of the package delivery progress on the package list page

TIPS：

During the process of international parcel delivery, there is a certain probability of unexpected situations occurring, such as delays, confiscation, taxation, damage, loss, etc. Taojiyun cannot control or avoid the service quality and unexpected situations that may occur with third-party logistics providers and customs of various countries.

However, in line with the service philosophy of putting users first, Taojiyun will inform and remind you in advance based on the conditions of each route and country, and do its best to assist you in case of any problems.

Step 8

Confirm receipt of goods

After receiving the package, at Taojiyun APP” -“ My Check and confirm the signed package in the Completed section

In case of any problems, you can submit an after-sales application on the corresponding package form or contact Taojiyun Taiwan &rarr. 【Human online customer service】

Shopping on Mainland China's Douyin is not complicated. New users can choose the "self-purchase + consolidation shipping" or "purchasing agency" mode according to their own situation: choose consolidation shipping if you are familiar with online shopping and pursue cost-effectiveness, and choose purchasing agency if you are lazy to operate and pursue convenience.

As long as you master the processes and pitfall avoidance skills in this article, you can easily unlock a large number of high-quality products on Douyin and enjoy a convenient and cost-effective shopping experience.

If you need recommendations for reliable consolidation shipping/purchasing agency platforms, you can pay attention to the regular service providers recommended by the official platform to ensure a worry-free shopping experience throughout the process.

Contact Taoji Yun

WeChat: Taoji Yun Xiao Lin 13049844111

WhatsApp:  54271072

Click to redirect to online customer service: [ Online Customer Service ]

WeChat: Taoji Yun Taiwan Consolidation Shipping 18814360092

Line：@269trfre

Click to redirect to Taiwan online customer service: [ Online Customer Service ]