Taiwan purchasing agent on Xianyu APP

【 Exclusive for Taiwan 】 Taobao Consolidation x Xianyu APP Manual Purchasing, Your treasure is easily in your hands!

Want to shop for treasures on Xianyu but struggling with payment, logistics and communication issues? Looking for rare second-hand goods or new, high-value-for-money items, but unable to find them in Taiwan? You can't figure out Taobao consolidated shipping, and mainland sellers don't send directly to Taiwan, leaving you feeling helpless?

Don't worry! We are your exclusive. Xianyu Treasure Hunt Assistant; !

Combining the convenience of Taobao's official consolidated shipping with the meticulous service of professional manual purchasing agents, it enables you to easily and safely deliver your favorite items from Xianyu to your doorstep in Taiwan!

  Our service features

Professional human purchasing agent: From product consultation and order placement, a dedicated person will serve you throughout the process to reduce transaction risks.

Taojiyun Channel: We will send the purchased goods to our consolidated shipping warehouse and deliver them to Taiwan efficiently and transparently through Taojiyun. The status of the packages can be tracked at any time.

Unobstructed communication: Don't worry about communication barriers with mainland sellers. Our customer service will handle everything for you.

  Transparent charges: Clearly list the product fees, purchasing agency service fees, mainland shipping fees and international shipping fees, with no hidden charges.

  Peace of mind and effort: You just need to provide the product link, and leave the rest of the cumbersome steps to us!

  6 Easy steps to Get Your baby to Taiwan!

 step1

Open an iPhoneClick to jump to the APP Store downloadSearch for the Taojiyun Taiwan version APP     

  Android phoneClick here to download and jumpDownload the Taojiyun Taiwan version APP

 

Step2

    ClickRegister/Log inGet an exclusive address for the Chinese mainland

Click on the purchasing agency Mall on the homepage

Step3

Automatically identify the content of the purchased goods on behalf of others

1. Click on Manual Purchasing Agent/Select the APP for which you need to purchase on your behalf

2. Paste the shopping link - click to get

Manually fill in the content of the purchased goods

1. Click Add Manually, copy the product link and paste it

2. Clearly state the style, color and size of the goods you want to purchase

3. Enter the correct unit price (if you need to order two items, add 1 after the unit price)

4. The shipping fee depends on whether the store link offers free shipping (write 0 for free shipping, and write exactly how much the shipping fee is for free shipping).

5. Upload product pictures and click Submit Order.

Step4

Pay the amount and complete the order

Select the payment method

Complete the order

Step5

Taoji Shipping

The goods are consolidated and packed, the parcels are reinforced, and they are weighed and dispatched

TIPS: After shipment, you can check in ; Taojiyun APP” -“ My Check the logistics information of my order

Step6

Waiting for the delivery

View the logistics trajectory and keep track of the package delivery progress on the package list page

TIPS：

During the process of international parcel delivery, there is a certain probability of unexpected situations occurring, such as delays, confiscation, taxation, damage, loss, etc. Taojiyun cannot control or avoid the service quality and unexpected situations that may occur with third-party logistics providers and customs of various countries. However, based on the service philosophy of putting users first, Taojiyun will inform and remind in advance according to the situation of each route and country And I will do my best to assist you when problems occur.

Step7

Confirm receipt of goods

After receiving the package, at Taojiyun APP” -“ My purchasing agent Confirm and sign for receipt inside. In case of any problems, you can submit an after-sales application on the corresponding package form or contact Taojiyun Taiwan &rarr. 【Human online customer service】。

  Act now! No longer let distance hold you back from finding your favorite treasures! Add our Line/WhatsApp, send your Xianyu product links, and start your treasure hunt journey!

Frequently Asked Questions (FAQ) about Purchasing Agents

Q1: What is a human purchasing agent on Xianyu? Why do I need it?

A1: Xianyu is a second-hand trading platform under Alibaba, featuring a wide range of high-value-for-money and even out-of-print items. Our team in Chinese mainland acts as your agent to assist you throughout the entire process, from product consultation, communication and negotiation with the seller, payment and purchase, receiving and inspecting the goods, and then shipping them to Taiwan via Taobao's official consolidated shipping service.

You need purchasing agency services because Taiwanese users usually do not have Alipay accounts or bank cards from the Chinese mainland, and it is difficult for them to communicate effectively with mainland sellers, not to mention handling complex international logistics and potential transaction risks. We help you solve all your pain points!

Q2: How is the purchasing agent fee calculated? Will there be any hidden fees?

A2: Our fees are transparent and open, mainly including

1.  Product price: The selling price of the product set by the Xianyu seller.

2.  Domestic shipping cost within the Chinese mainland: The shipping cost for the seller to send to our consolidated warehouse (if the seller offers free shipping, there will be no shipping cost).

3.  Purchasing agency service fee: It is usually a percentage of the product price (such as 5%-10%) or a fixed fee, depending on the complexity of the product.

4.  Taobao Consolidated Shipping International Freight: Calculated based on the weight/volume of the goods, collected by Taobao Consolidated Shipping. We will make an estimate and inform you.

5.  Customs duty/Business tax: According to the regulations of the Taiwan Customs, if customs duty is incurred, it shall be paid by the recipient.

When making quotations, we will clearly list the estimated costs of each item to ensure that you consume with full knowledge.

Q3: How long does the purchasing agent work approximately?

A3: Total duration. The specific time depends on

1.  Seller's delivery time: 1-3 days.

2.  Intra-mainland transportation: 2-5 days (from the seller's location to our consolidation warehouse).

3.  Consolidation warehouse processing: 1-2 days.

4.  Taojiyun international transportation: 3-7 working days (Air freight is usually faster).

We will track the entire process and inform you of the progress in real time.

Q4: Can all Xianyu products be purchased through a proxy?

A4: Most ordinary goods can be purchased through a proxy. However, the following products cannot be purchased on behalf of others or are subject to restrictions:

*    Prohibited items: tobacco, alcohol, drugs, firearms, ammunition, controlled knives, etc.

*    Counterfeit goods: We are unable to purchase counterfeit products that infringe upon intellectual property rights on your behalf.

*    High-risk items: such as flammable and explosive materials, compressed gases, liquids, powders, etc., are subject to the regulations of consolidated transportation.

*    Virtual goods: We are unable to purchase virtual goods such as game accounts and e-books on behalf of others.

If you are not sure, you are welcome to send us the product link directly for consultation.

Q5: Can I choose the Taojiyun channel by myself?

A5: We usually recommend the most suitable Taobao consolidation and shipping channels (such as sea freight, air freight, etc.) for you based on the nature of the goods, weight, timeliness and safety considerations. If you have any specific preferences or requirements, please inform us in advance and we will do our best to cooperate.

Q6: How to pay the purchasing agent fee?

A6: We accept common payment methods in Taiwan, such as bank transfer, credit card payment (which may incur handling fees), Linepay, Alipay, etc. The specific payment method will be provided to you at the time of quotation.

Final tip

The consolidated shipping and purchasing agency model from the Chinese mainland to Taiwan makes cross-border shopping more flexible. — Individual users in Taiwan can easily purchase from all platforms on the Chinese mainland. Purchasing agents can efficiently meet customer demands and reduce transportation costs. Follow this guide to operate, and whether you shop by yourself or engage in purchasing agency services, you can achieve stress-free transfer, saving both time and effort!