How long does it take for the merchant to ship the ordered goods

The delivery time on the Taobao platform
Domestic Taobao sellers usually complete the shipment within 3 to 7 working days after you successfully place an order (postponed in case of legal holidays). But please note the following special circumstances:

1. Customized products: such as personalized printing, handcrafted customization and other special items, the delivery time may be extended to 7-15 days or even longer. The specific time is subject to the label on the product page

2. Pre-sale items: Items marked "Pre-sale" will clearly show the estimated shipping time, usually ranging from 7 to 30 days

3. During major promotion periods such as Double 11 and 618, shipping may be delayed by 3 to 5 days

The delivery time on the JD platform

1. Jd self-operated products:

2. Orders are usually dispatched within 24 hours after placing an order (orders placed before 16:00 on the same day).

3. Some products support the "211 Express Delivery "service and can be delivered on the same day

4. Third-party seller products:

5. Non-self-operated franchise merchants usually need 3 to 5 working days to process the shipment

6. Some special goods (such as imported goods) may take longer

Warm reminder:

1. The specific shipping time is subject to the information marked on the product detail page

2. You can check the logistics status in real time in "My Orders"

3. In case of delays due to special circumstances, merchants usually notify through platform messages

4. If the goods have not been dispatched by the expected time, it is recommended to contact the seller for confirmation first or consult the platform's customer service